Occam Partner Program FAQ

Occam Partner Program FAQ

The customer experience (CX) landscape is evolving fast. Enterprises expect flawless journeys across CCaaS, UCaaS, AI, and omnichannel environments. That’s where the Occam Partner Program comes in. It’s built for companies and professionals delivering or influencing...

How Can Outbound Testing Pay for Itself

How Can Outbound Testing Pay for Itself

Outbound Testing isn’t just an investment; it’s a catalyst for growth and excellence. Being a successful Voice or SMS provider or carrier doesn’t require rocket science but it does require a commitment to quality. Here’s how you can recoup the investment and let...

Why SI’s, VAR’s, and Vendors Choose Razor as Their Assurance Partner

Why SI’s, VAR’s, and Vendors Choose Razor as Their Assurance Partner

System Integrators (SIs), Value-Added Resellers (VARs), and Vendors face the complex challenge of delivering, managing, and supporting customer experience ecosystems that are reliable, scalable, and efficient. Whether it's deploying new platforms, supporting existing...

5 Considerations for Continuous Testing Tools in DevOps

5 Considerations for Continuous Testing Tools in DevOps

Thanks to the internet, social media, and the rapid pace of innovation, customer expectations are changing faster than some companies can keep up with. In a competitive market where customer service delivery significantly affects how brands are perceived,...