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VoIP Testing Tools

VoIP Testing Tools

A VoIP service is only as good as its weakest quality metric. That's why investing in high-quality VoIP testing tools to analyze call quality is crucial for businesses to stay ahead of potential problems and maintain a positive communication experience for customers....

How Automated Testing Saved Call Center Christmas

How Automated Testing Saved Call Center Christmas

Whilst unsavory scenes of people clambering over one another for the best Black Friday deals seems to have subsided in the UK, an ever growing number of UK retailers are embracing this US imported sales event and one point has become abundantly clear; Christmas...