Cloud Migration Testing Technology Without the Price Tag

Cloud Migration Testing Technology Without the Price Tag

Occam provides AI driven customer experience mapping and validation testing to their customers and to their partners through our experience testing system Razor. Adopting automated validation, User Acceptance Testing and environemnt monitor into your technology set...

Features and Capabilities for Migrating to a Cloud Contact Center

Features and Capabilities for Migrating to a Cloud Contact Center

If you're migrating to a cloud contact center, you'll want to equip yourself with the tools and technologies to make the transition as smooth and effective as possible. At Occam, we help our clients make the leap by preventing avoidable setbacks through our advanced...

The Blinkered Approach to Contact Center Testing

The Blinkered Approach to Contact Center Testing

When it comes to buying a new car, you don’t just look at the picture and take the word of Brian the sales guy when he tells you how great the car is. You want to get behind the wheel and put it through its paces. You want to be sure when you hit the breaks hard that...