Redefining Partnership
Most vendors call resellers “partners.” Few mean it.
At Occam, partnership is operational. We work shoulder-to-shoulder with our partners to grow their revenue, differentiate their services, and assist them deliver provable CX results.
Razor turns that partnership into performance. It empowers MSPs to build and sell assurance-driven services that improve reliability, performance, and trust. The result: measurable growth and shared success.
The DNA of High-Performing Partners
The MSPs who thrive with Occam Razor share three traits:
1. Customer-First Mindset
They know CX failures are both technical and reputational. Razor empowers partners to identify and resolve issues early, transforming reactive support into proactive assurance.
2. Proof Over Promises
Great partners deliver evidence. Razor validates performance across every channel, turning service quality into something clients can see, measure, and renew.
3. Alignment with Occam’s Core Pillars
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- Elevate CX: Deliver friction-free, flawless experiences
- Grow Revenue: Turn assurance into recurring revenue streams
- Optimize Performance: Deliver faster and more efficiently. Use data to drive reliability and efficiency.
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How Occam Fuels Partner Growth
We don’t hand over software and disappear. We’re building a partner ecosystem designed to grow stronger over time, through enablement, collaboration, and shared outcomes.
- Enablement & Training: Partner playbooks, messaging guidance, and joint discovery support to help position Razor effectively in customer conversations
- Co-Selling & Pursuit Support: Our team collaborates with partners on strategic opportunities, aligning on positioning and proof points that accelerate trust and close rates
- Marketing Activation: We’re developing campaigns, case studies, and sales tools that make it easier for partners to demonstrate measurable value in CX assurance
- Razor Access: Partners can use Razor both internally and with customers to validate performance, strengthen delivery, and uncover new service opportunities.
- Ongoing Partnership: Through consistent check-ins and shared metrics, we’ll evolve the model together to ensure every partner grows with us.
The 20-Minute Fit Check: Are We Aligned?
Occam partners chase volume and build value. The right fit looks like this:
- Visionary: Sees where CX and CCaaS are heading
- Mature: Can scale assurance-based services
- Collaborative: Innovates and grows alongside us
Our Fit Check helps identify how Razor fits your business model and unlocks recurring revenue from day one.
Razor: The Growth Catalyst for MSPs
Before Razor, CX testing was reactive and fragmented. Now, MSPs can validate performance across IVR, chat, AI, and web—all from one platform What this means is that MSPs can now benefit from the revenues and margins that used to go out to 3rd party testing companies..
Top MSP outcomes:
- Expanding portfolios with UAT, load testing, and AI validation services
- Creating new professional services revenue by keeping testing in-house
- Building predictable recurring revenue through proactive monitoring
- Improving customer retention by delivering measurable, ongoing proof of CX quality
- Reducing downtime and SLA penalties with continuous validation
Razor turns quality from a promise into a profit stream.
The Bottom Line
Great partners sell tools and trust.
They embed CX assurance into every engagement, protect client reputations, and scale growth by demonstrating excellence.
If that sounds like your business, we’re ready to grow with you.
Next Steps: Elevate Your CX Delivery Model
You have a chance to turn CX assurance into a real growth engine—one built on proof, not promises.
- Apply to the Occam Partner Program to join a growing ecosystem of MSPs and SIs redefining how CX assurance drives performace and revenue.
- Want to learn more first? Book a 20-minute Fit Check to explore how Razor fits into your portfolio and where it can unlock recurring value.
This is an opportunity to align your strategic growth goals with Occam’s mission to:
Elevate CX. Grow Revenue. Optimize Performance.
