The customer experience (CX) landscape is evolving fast. Enterprises expect flawless journeys across CCaaS, UCaaS, AI, and omnichannel environments. That’s where the Occam Partner Program comes in. It’s built for companies and professionals delivering or influencing CX solutions. Whether you’re a Managed Service Provider (MSP), Value-Added Reseller (VAR), or CX consultant, Razor helps you expand your role, differentiate in the market, and unlock new income opportunities.
What is the Occam Partner Program?
Occam’s Partner Program is built on three core pillars—Grow Revenue. Elevate CX. Optimize Performance. Together, they define how partners expand their business, deliver measurable value, and strengthen their operations.
- Grow Revenue: Unlock new revenue streams by reselling CX Assurance and Testing, while deploying professional services alongside them.
- Elevate CX: Build lasting customer relationships by delivering CX solutions flawlessly, on time, every time, with measurable proof, then keep the performance high across every interaction.
- Optimize Performance: Strengthen and differentiate your Professional Services delivery and Day 2 Support with tools that increase efficiency, eliminate rework, and validate delivery end-to-end.
Razor is the industry’s leading AI-era assurance platform built for modern, omnichannel contact centers, and we’re looking for forward-thinking partners who want to expand their portfolio, deepen client trust, and open new revenue streams, without adding complexity to their delivery model.
Who Should Join?
This program is ideal for any firm or professional helping customers succeed in:
- CCaaS (Contact Center as a Service)
- UCaaS (Unified Communications as a Service)
- AI and IVA rollouts
- Omnichannel environments
If you deliver, recommend, or influence CX technology, Razor is for you.
What is Razor?
Razor is more than a testing tool — it’s the AI-era CX assurance platform. It validates, monitors, and load-tests customer journeys end-to-end across voice, chat, AI, and digital channels.
For partners, Razor means:
- MSPs will reduce rework, accelerate installs, and protect SLAs while benefiting from recurring CX assurance service revenues.
- MSPs and VARs can attach professional services to every Razor sale.
- Consultants and advisors can strengthen their influence and earn referral incentives by introducing proven assurance technology.
Instead of adding complexity, Razor helps you deliver proof of performance, proactive monitoring, and profitable new services that customers can see and trust.
How Does the Program Work?
You choose the partner engagement model that fits your business:
- MSP (Managed Service Provider)
- VAR (Value-Added Reseller)
- Referral/Influencer Partner
Occam provides enablement, training, sales support, and a tiered structure for MSPs with revenue commitments, discounts, and credits.
How Do I Join?
Schedule a 20-Minute Fit Check to learn more and apply.
Partner Benefits by Type
MSP Partner Benefits
The MSP partner benefits of Razor include new revenue from Razor resale, new revenue from CX Assurance managed services, and operational efficiency for Professional Services and Support Teams.
- Use your own instance of Razor to deliver CX solutions “right the first time” with verifiable UAT
- Reduce rework and support escalations across technical and service teams
- Proactively monitor customer environments to protect SLAs while generating recurring monitoring revenue
- Add billable professional services tied directly to Razor
- Offer enterprise-grade assurance services to mid-market clients that traditional testing firms overlook
- Plus, the VAR CX Assurance Benefits
VAR CX Assurance Benefits
By reselling Razor, you bring enterprise-level CX assurance into your portfolio, creating new value for your end customers.
- Capture more of the revenue instead of outsourcing assurance to third-party testing companies
- Differentiate with a portfolio that includes CX assurance
- Drive professional services revenue beyond product/technology sales
- Win bigger deals by bundling assurance into your offering
- Build stickier post-sale relationships with monitoring, assurance, and alerting add-ons
Consultant Referral Incentives and Influence
The program rewards consultants with referral incentives while strengthening their role as trusted advisors.
- Help customers reduce risk in CCaaS and AI rollouts
- Play a bigger role in shaping customer technology decisions
- Earn referral incentives by aligning with a proven CX assurance platform
Ready to Grow?
The Occam Partner Program isn’t about swapping logos or co-marketing fluff. It’s a structured framework, powered by Razor, that drives measurable efficiency for MSPs while enabling VARs, MSPs, and consultants to grow revenue and expand influence through CX assurance.
Ready to expand your portfolio and unlock new income? Apply now.
