Partner with Occam.

Grow Revenue. Elevate CX. Optimize Performance.

Bring Razor into your portfolio and deliver world-class customer interactions, every time…everywhere.

When customer experience breaks down, the damage is immediate: brand erosion, lost revenue, and declining trust. Too often, those issues aren’t visible until it’s too late.

With Occam’s Razor, MSPs and VARs can change that.

Razor is the AI-era assurance platform built for modern, omnichannel contact centers — and we’re looking for forward-thinking partners who want to expand their portfolio, deepen client trust, and open new revenue streams, without adding complexity to their delivery model.

Why Partner with Occam?

Win bigger deals. Unlock new recurring revenue. Deliver measurable results.

  • Expand and differentiate your portfolio with the industry’s most advanced CX assurance platform
  • Increase your “share of the deal” by delivering UAT, load testing, and AI journey validation services
  • Expand Professional Services revenues by keeping testing in-house
  • Expand recurring revenue through managed monitoring and assurance services
  • Make deployments efficient Deliver Right, Deliver Quicker − with thorough and swift UAT
  • Strengthen client retention by catching and resolving issues before customers even feel them

“They’re the most flexible, ‘willing-to-respond-to-demand’ vendor I know in this space.”

– Vice President of Strategic Customer Support, Five9

“This is probably the most advanced tool I’ve seen from an assurance platform.”

– Director of Solution Engineering, Voxai

Paths to Growth

For Managed Service Providers (MSPs)

  • Utilize your own Razor instance to deliver CX Solutions “right the first time”
  • Provide high-margin, managed services to customers including Load, ITFN, and CX Agent Testing
  • Bring enterprise-level assurance services to mid-market-sized opportunities
  • Proactively monitor customer CX environments to protect SLAs
  • Access co-branded campaigns, sales enablement, and technical training
  • Add new billable professional services tied to Razor
  • Plus, everything a VAR gets…

For Value-Added Resellers (VARs)

  • Differentiate and expand your portfolio with high-margin CX assurance services
  • Drive professional services revenue on top of technology sales
  • Win bigger deals by providing/reselling enterprise-level assurance services instead of third parties
  • Create sticky post-sale relationships with monitoring and alerting add-ons

For Consultants and Influencers

  • Earn commission on every referred deal
  • Strengthen your reputation as a trusted advisor by introducing cutting-edge assurance technology
  • Help customers reduce risk in CCaaS and AI rollouts
  • Expand your influence in customer decision-making

What You Can Offer with Razor

From IVR to AI, from voice to web — Razor validates the entire customer journey, ensuring systems work together exactly as intended.

With Razor in your portfolio you can:

Proactively monitor
every channel – voice, chat, SMS, and digital

Load test for peak readiness
from holiday spikes to emergency events

Validate AI and IVA performance
with real-world conversation simulation via Razor Virtual Agent

Provide global CX visibility
including carrier-specific insights

Partner Enablement Without Complexity

We make it easy to start delivery value fast:

 

  • Sales and technical onboarding
  • Marketing assets and co-selling support
  • Ongoing enablement to help you scale

Success in Action 

“Adding Razor to our offering gave us a competitive edge in every CCaaS deal we pitched. Clients love that we can verify and demonstrate CX quality before go-live — and keep proving it month after month.”

— Partner, Global Systems Integrator

How to Get Started

1. Apply to the Occam Partner Program

2. Get onboarding with our sales and technical enablement

3. Start growing revenue and delivering unmatched CX assurance to your clients

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